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Dear Online Consumer: In these tough economic times, we at This Is It Shops® are keenly aware that money is tight for everyone, especially our online shoppers. This Is It Shops® continuously strives to provide you the best customer service possible. Be assured that This Is It Shops' staff members, along with our Secure2U® partners, are working diligently on a daily basis to ensure that our product prices and shipping costs are kept at competitive levels in order to continue to provide you, our customer, the best value possible in your online shopping experience. With thousands of products available in This Is It Shops® Stores, and hundreds of suppliers to deal with, this is proving to be a phenomenal task, but one we are continuously working on. We are looking forward to providing you even more and better service throughout 2009. This Is It Shops® wants to provide you the best, most interactive, personal, online shopping experience possible, which is why we do not outsource our customer service. Payments are processed through Secure2U® and PayPal® for your safety, security, and protection; and payment support is provided by Secure2U® employees based in Canada. Although This Is It Shops® has partnered with Secure2U®, we stand ready to have our North American based customer support staff assist you in your online shopping. That's why we provide you numerous ways to contact us with specific issues or concerns regarding our online offerings, prices, or shipping costs and methods. Our Contact Us feature on our Secure2U® e-tail sites is now available for immediate assistance while you are shopping our store; contact us directly by email 24/7 and we will respond promptly. We also provide a toll-free number, instant messenger, and Skype contact features on our websites for further interaction with you, our valued customer. We want your business, we want to provide you a safe, secure, welcoming shopping experience with our stores, and we want to talk with you. We're on the level, we stand behind our customers with our 100% satisfaction guarantee, and we appreciate your visits to our various This Is It Shops Stores; we thank you so much for stopping by. Respectfully, Kenneth Christine Chief Operating Officer This Is It Shops dotcom LLC 248.686.2925 kennethchristine@thisisitshops.com |
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